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State of Idaho- Compliance Bureau- Technical Records Specialist

  • Day Shift
  • Full Time
  • State Agency
  • Temp to Hire
  • Boise, ID, USA
  • Salary: 15.35

Website PersonnelPlus Personnel Plus, Inc.

Your Total Staffing Solution!

Personnel Plus is NOW HIRING State of Idaho- Compliance Bureau in Boise, ID

  • Full time, 40 hours per week
  • Monday-Friday, 8 am – 5 pm
  • $15.35 per hour-DOE
  • This is an excellent opportunity with a state agency in Boise, ID
  • Parking pass provided

Duties:

  • The State of Idaho Compliance Bureau is involved in employer account maintenance and other integrity activities.
  • Use a variety of resources to identify potential employer or claimant liability
  • Advise debtors of payment options, legal obligation to pay, and execute payment agreements;
  • Frequent contact with internal and external customers, which requires good public relations skills;
  • Locate responsible parties using skip-tracing methods;
  • Maintain collection caseload to ensure compliance with payment agreement;
  • Utilize considerable independence and exercise discretion in applying tax and benefit collection laws, regulations, policies, procedures;
  • Problem-solving and negotiation skills with authority to act on decisions made;
  • Analyze delinquent account records to determine appropriate and cost-effective collection program;
  • Provide guidance and assistance regarding complex program rules and regulations to office staff and external customers
  • Monitoring record systems to identify and correct errors;
  • Analyzing information and researching a variety of sources to identify and resolve problems or issues;
  • Entering and retrieving data using a computerized record system;
  • Composing and proofreading business correspondence

Requirements:

  • Ability to work with individuals from varying cultural and socio-economic backgrounds in stressful situations
  • Clean background
  • Ability to commit to the assignment for 6+ months
  • Ability to use Word, Excel, Outlook, and other applications to research and manage a substantial workload.
  • Must type at least 40+ WPM with high accuracy

 

Please submit your updated resume for immediate consideration.

Why work for Personnel Plus, Inc.

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