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TRS2 – IRIS Help Desk – Personal Immunization Records

  • Day Shift
  • Full Time
  • Temporary
  • Boise, ID
  • Salary: 17.80

Website PersonnelPlus Personnel Plus, Inc.

Your Total Staffing Solution!

Personnel Plus is NOW HIRING a Technical Records Specialist II for a state agency in Boise, ID

  • Hybrid position- In office AND remote
  • Excellent opportunity to work with a state public health agency
  • Monday – Friday, 8 am- 5 pm
  • $17.80 p/h


  • The Technical Records Specialist 2 (TRS2) provides first-level support to internal and external customers involved with Idaho’s Immunization Reminder Information System (IRIS) and the launch of a personal immunization record access, which will work in conjunction with IRIS to allow individuals access to their immunization records through a secure app
  • The TRS2 position will be on a team of help desk users and assist with launching the personal immunization record access
  • Communicates known solutions to end-users by referencing existing process and policy documentation and escalates new issues and clarification or solutions to subject matter experts


  • Requires excellent customer service skills and experience
  • Experience monitoring a records system to identify and correct errors
  • Experience researching a variety of sources to resolve problems
  • Display reliability, excellent communication skills, attention to detail, and a high level of professionalism
  • Experience interpreting, explaining, and applying regulations, laws, or complex policies to carry out assignments
  • Must have reliable internet/wifi connection for remote work. All other computer equipment will be provided



Why work for Personnel Plus, Inc.

  • As the area's largest Staffing Service, we value adding you as a member of our great team
  • Your application will be considered for many urgent openings
  • Apply Today - work today
  • Flex pay - choose Direct Deposit, pay card, or paper check
  • Health Benefits - Medical, Dental, Vision, Disability, Life Insurance
  • Referral Hiring Incentives
  • We never charge a fee

To apply for this job, send us your resume OR Email Contact information OR call 208.378.8700 OR send a TEXT MESSAGE OR visit your local office OR click the Apply for Job button below

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