Home » Privacy Policy and Terms of Service

Privacy Policy and Terms of Service

# Our Commitment to Privacy Protection

Personnel Plus, Inc. is committed to protecting the privacy of our customers. Our goal is to provide a safe, secure experience. We will make our best effort to ensure the information you submit to us remains private and is used only for the purposes set forth herein. The following reflects our commitment to you.

# General Collected Information

In general, we gather information about all of our users collectively, such as what areas users visit most frequently and what services users access the most. We only use such data anonymously and in the aggregate. We also collect an IP (Internet Protocol) address from all visitors to our site. We use your IP address to help diagnose problems with our server and to administer our site. Your IP address is also used to help identify you when you visit and keep your information secure. This information helps us determine what is most beneficial for our users, and how we can continually create a better overall experience for you. We may share this information with our partners, but only in the aggregate, so that they too may understand how Personnel Plus, Inc. visitors use our site and help create a better overall experience for you as well.

# User Information

When you register for the services provided on this site, you will be asked to provide Personnel Plus, Inc. with certain information, including, without limitation, a valid email address, name, address, telephone number, interests, and other relevant details.

In addition to the terms and conditions outlined in any legal policy on this website, you understand and agree that Personnel Plus, Inc. may disclose to third parties, on an anonymous and aggregate basis, certain generalized information contained in your registration application. However, Personnel Plus, Inc. will not disclose your name, address, email address, or telephone number to any third party without your prior consent, except as necessary for legal compliance, fraud prevention, enforcing our agreements, or as required during legal proceedings where such information is relevant.

With your prior permission, we may also use the information you provide to notify you about additional products or services that may be of interest, or to contact you regarding changes to the site. Personnel Plus, Inc. reserves the right to offer third-party products and services based on the preferences identified in your registration and at any time thereafter. Such offers may be made either by Personnel Plus, Inc. directly or by trusted third-party partners. You will always have the opportunity to opt out of receiving these types of communications. If you initially consent but later wish to opt out, you may do so by following the instructions included in those communications or using the settings provided on the site.

All users should be aware that when they voluntarily display or distribute personal information (for example, on social media), that information may be collected and used by others, potentially resulting in unsolicited messages. Personnel Plus, Inc. is not responsible for the collection, use, or distribution of information you voluntarily disclose in these public areas.

We also engage trusted third-party companies and individuals to perform functions on our behalf, such as website hosting, data analysis, marketing assistance, payment processing, and customer service support. These service providers are granted access to personal information only as needed to perform their designated functions and are contractually prohibited from using or disclosing your information for any other purpose.

Personnel Plus, Inc. takes reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of data transmission or storage is completely secure.

# Text Messaging

If you opt in to text messages from Personnel Plus, we collect your mobile phone number and your opt-in consent, and we use them to send the messages you agreed to receive and to manage your messaging preferences. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We may share mobile information with service providers that support our messaging service, such as our SMS platform provider, solely to deliver messages and provide related support. Text messaging opt-in data and consent are excluded from all other sharing and will not be shared with any other third parties. Reply STOP to any message to opt out, or HELP for assistance.

# Resumes

Personnel Plus, Inc. provides services for job seekers (“Members”) to submit online resumes as part of the job application process. Resumes submitted through our website are stored securely in our internal database.

Resumes are not made publicly searchable or available through an open database. However, Personnel Plus staff may share your resume directly with potential employers (our clients) as part of matching you to job opportunities. Resumes are shared individually and only when relevant to a specific job opening or employer request.

You may update or request the removal of your resume from our database at any time by contacting Personnel Plus, Inc. While we make every effort to protect your information, once your resume has been shared with an employer during the hiring process, we cannot control how that employer retains or uses your information.

# Updating Account Information and Account Deletion Requests

Personnel Plus, Inc. allows you to update or correct your personal information at any time. To make changes, simply log in to your account and navigate to your account settings.

If you wish to delete your account, you can initiate a deletion request directly within the VMS. Once submitted, your account will either be:

• Permanently deleted, if no employment-related records are associated with it, or
• Immediately disabled, if data must be retained for legal, operational, or compliance purposes (such as timecard records).

In both cases, your access to the platform will be revoked, and your personal data will no longer be used for active processing.

Please note that certain information may be retained as required or permitted by applicable law—for example, for fraud prevention, legal compliance, enforcement of agreements, or historical employment verification. Any retained data will continue to be protected in accordance with our privacy practices.

# Cookies

To enhance your experience at Personnel Plus, Inc., we use a feature on your internet browser called a “cookie.” Cookies are small files that your web browser places on your computer’s hard drive. We use cookies for remembering usernames, passwords, and preferences, tracking click streams, and load balancing. Because of our use of cookies, we can deliver faster service, more consistent and up-to-date results, and a more personalized site experience. You have the option of setting your browser to reject cookies. However, doing this will hinder performance and negatively impact your experience on our site.

# Children

We do not specifically collect information about children. We believe that children should get a parent’s consent before giving out personal information.

# Privacy Commitment Changes

If we decide to change our privacy policy commitment for Personnel Plus, Inc., we will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. If, at any time, you have questions or concerns about the Personnel Plus, Inc. privacy commitment, please feel free to contact us.

# Terms of Service

Last updated: November 1, 2026

# 1. Acceptance of These Terms

These Terms of Service (“Terms”) are a binding agreement between you and Personnel Plus, Inc., an Idaho corporation (“Personnel Plus,” “we,” “us,” or “our”). They govern your access to and use of the System, as defined below. By accessing or using the System, creating an account, or indicating your acceptance, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the System.

If you use the System on behalf of a company or other organization, you represent that you are authorized to accept these Terms on its behalf. In that case, “you” includes that organization.

# 2. Definitions

• “System” means personnelplusinc.com, vms.personnelinc.com, the Personnel Plus mobile applications for iOS and Android, our SMS/text messaging service, and all related websites, software, content, and services we operate.
• “Job Seeker” means an individual who uses the System to seek employment, apply for positions, or manage an assignment with Personnel Plus, including current and former Personnel Plus employees.
• “Client” means a business or organization that uses the System to request, manage, or approve workers provided by Personnel Plus, together with its authorized users.
• “User Content” means any information, resumes, documents, images, timecards, messages, or other material you submit through the System.
• “Client Agreement” means a written staffing services agreement between Personnel Plus and a Client.

# 3. Eligibility

You must be at least 16 years old to create an account or use the System. By using the System, you represent that you meet this requirement and that the information you provide is accurate and complete. We do not knowingly collect personal information from children under 13.

# 4. Accounts and Security

You are responsible for keeping your login credentials confidential and for all activity under your account. You agree to:

• Provide accurate, current information and keep it up to date.
• Not share your credentials or allow anyone else to use your account.
• Notify us promptly at [email protected] or 1 (877) 733-7300 of any unauthorized use of your account or suspected security breach.

Client administrators are responsible for managing their authorized users and for promptly removing access for anyone who is no longer authorized. We may suspend or disable any account we reasonably believe has been compromised.

# 5. License to Use the System

Subject to your compliance with these Terms, Personnel Plus grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the System as follows:

• Job Seekers: for your personal use in seeking employment, applying for positions, and managing your assignments, timekeeping, and employment records with Personnel Plus.
• Clients: for your internal business purposes in requesting, managing, and approving staffing services from Personnel Plus, subject to your Client Agreement.

This license is not a sale or transfer of ownership. All rights not expressly granted are reserved by Personnel Plus. Except as expressly permitted, you may not copy, modify, distribute, sell, lease, sub-license, create derivative works from, reverse engineer, or decompile any part of the System, except to the extent applicable law permits it despite this restriction.

# 6. Acceptable Use

You may use the System only for lawful purposes and in accordance with these Terms. You agree not to:

1. Submit User Content that is unlawful, threatening, abusive, harassing, defamatory, obscene, or discriminatory, or that invades another person’s privacy or publicity rights.
2. Impersonate any person or entity, or misrepresent your identity, qualifications, work history, or affiliation with any person or entity.
3. Submit a resume, application, or other information that is false, incomplete, misleading, or not your own.
4. Submit User Content you do not have the right to share, including content subject to a confidentiality obligation or content that infringes any patent, trademark, trade secret, copyright, or other proprietary right.
5. Upload or transmit viruses, malware, corrupted data, or other harmful code.
6. Remove or alter any copyright, trademark, or other proprietary notice.
7. Send unsolicited advertising, promotional material, chain letters, spam, or any other form of solicitation through the System.
8. Post or promote franchises, pyramid schemes, multi-level marketing, “club memberships,” commission-only arrangements, or business opportunities that require an upfront or recurring payment.
9. Respond to a job posting for any purpose other than applying for that position, including solicitation of Personnel Plus Clients by competitors.
10. Copy, collect, or use personal information about Job Seekers or business information about Clients, or contact them, for any purpose not authorized by Personnel Plus.
11. Use bots, scrapers, crawlers, or other automated means to access or collect data from the System without our prior written consent.
12. Interfere with or disrupt the System or other users’ access to it, including through flooding, mass posting, or excessive automated requests.
13. Delete or revise material submitted by another person or entity without authorization.
14. Use the System in violation of any applicable local, state, federal, or international law, including export control laws.

# 7. System Security

You may not violate or attempt to violate the security of the System, including by:

• Accessing data not intended for you, or logging into a server or account you are not authorized to access.
• Probing, scanning, or testing the vulnerability of any system or network, or breaching security or authentication measures, without our prior written authorization.
• Interfering with service to any user, host, or network, including through overloading, flooding, “mailbombing,” or “crashing.”
• Forging any TCP/IP packet header or any part of the header information in an email or other message.

Violations may result in civil or criminal liability. We will investigate suspected violations and may cooperate with law enforcement. If you believe you need access to an account or data you cannot reach, contact 1 (877) 733-7300 or [email protected]. If you believe you have found a security vulnerability, report it to [email protected] instead of exploiting or disclosing it.

# 8. User Content

You retain ownership of your User Content. By submitting User Content, you grant Personnel Plus a non-exclusive, royalty-free license to use, store, reproduce, process, adapt, and share it only as needed to operate and improve the System, provide staffing services, comply with legal obligations, and carry out the purposes described in our Privacy Policy. For Job Seekers, this includes sharing resume and application information with prospective employers for specific job opportunities, as described in our Privacy Policy. This license lasts as long as we retain your User Content under our Privacy Policy and applicable record-retention requirements.

You represent that you have all rights needed to submit your User Content and grant this license, and that your User Content is accurate and does not violate these Terms or any law. We may, but are not obligated to, review, edit, refuse, or remove any User Content we believe violates these Terms or is otherwise objectionable.

# 9. Timekeeping and Records

If you submit, approve, or certify hours worked through the System, you represent that the information is complete and accurate to the best of your knowledge. Job Seekers must report all hours actually worked. Clients that approve timecards confirm that the approved hours reflect the work actually performed.

Falsifying, altering, or knowingly approving inaccurate time records may result in suspension of System access, end of an assignment, or other action consistent with applicable law and our policies. Nothing in these Terms limits any right you have under applicable wage-and-hour laws. If you believe a time record or paycheck is incorrect, contact your local Personnel Plus office promptly.

# 10. Electronic Communications and Signatures

By using the System, you consent to receive communications from us electronically, including notices, disclosures, agreements, and other records. We may deliver them by email, in-app message, SMS (subject to Section 14), or by posting them in the System. You agree that electronic communications satisfy any legal requirement that a communication be in writing.

Where the System allows you to sign documents electronically (for example, on-boarding forms, policy acknowledgments, or timecard certifications), you agree that your electronic signature has the same legal effect as your handwritten signature. Your consent to electronic records and signatures works as follows:

• Scope. It covers records and agreements related to your use of the System and your relationship with Personnel Plus, except those listed under “Separate requirements” below.
• What you need. A current web browser or a Personnel Plus App, a valid email address, and the ability to open, save, or print PDF files.
• Paper copies. You may request a paper copy of any electronic record at no charge by contacting your local office.
• Withdrawing consent. You may withdraw your consent at any time by contacting your local office. Withdrawal does not affect records already delivered or signed, but it may limit your ability to use some features of the System.
• Keeping your information current. Update your email address and mobile number in your profile so that electronic records reach you.
• Separate requirements. Some records are governed by their own federal rules and are not covered by this general consent. Form I-9 is completed through a process that meets U.S. Department of Homeland Security requirements, and tax forms such as Form W-2 are delivered electronically only if you give a separate consent when we request it.

# 11. Employment-Related Terms

• No guarantee of work. Using the System does not guarantee an interview, placement, assignment, or employment, or any particular wage, schedule, or length of work. Job postings may change or be withdrawn at any time.
• No employment contract. Submitting an application or using the System does not create an employment relationship or contract. Nothing in these Terms creates a contract of employment for any definite term or changes the at-will nature of any employment with Personnel Plus. The terms of any employment are governed by the separate documents Personnel Plus provides to you.
• Employer of record. For temporary, temp-to-hire, and pay-rolled assignments, Personnel Plus is your employer and is responsible for paying your wages and meeting its payroll obligations, while the Client directs your day-to-day work at its worksite. For direct-hire placements, the Client is your employer.
• Reporting workplace concerns. If, while on assignment, you experience or witness harassment, discrimination, unsafe working conditions, a workplace injury, or a pay problem, report it promptly to your local Personnel Plus office, in addition to any reporting required at the worksite. Personnel Plus prohibits retaliation against anyone who makes a good-faith report.
• Equal opportunity. Personnel Plus is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.
• Accommodations. If you need a reasonable accommodation to use the System or to complete the application process, contact your local office and we will work with you.
• Clients. A Client’s use of the System is also governed by its Client Agreement. If these Terms conflict with a Client Agreement, the Client Agreement controls for that Client. Personnel Plus and each Client are responsible for their own obligations under applicable law and the Client Agreement. Nothing in the System is an endorsement or warranty regarding any Client, Job Seeker, or other third party.

# 12. Privacy

Our collection, use, and sharing of personal information are described in our Privacy Policy, which is published on this page and incorporated into these Terms. Requests to update or delete your account are handled as described in the Privacy Policy.

# 13. Mobile Applications

The Personnel Plus mobile applications (the “Apps”) are available through the Apple App Store and Google Play. Your use of an App is governed by these Terms and by the terms of the app store you downloaded it from. If they conflict, these Terms control, except where the app store’s terms require otherwise.

We may release updates that are required to continue using an App. Your wireless carrier’s data rates may apply. An App may request access to device features such as the camera, photos, files, or notifications. You can manage these permissions in your device settings, but declining them may limit some functionality.

If you downloaded an App from the Apple App Store, you also acknowledge and agree that:

• These Terms are between you and Personnel Plus only, not Apple Inc. (“Apple”). Personnel Plus, not Apple, is solely responsible for the App and its content.
• Apple has no obligation to provide maintenance or support for the App.
• If the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation for the App.
• Apple is not responsible for addressing any claims by you or a third party relating to the App, including product liability claims, claims that the App fails to meet legal or regulatory requirements, and claims under consumer protection or similar laws.
• Apple is not responsible for investigating, defending, settling, or discharging any third-party claim that the App or your use of it infringes intellectual property rights.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

# 14. Mobile Messaging Service Terms

The Personnel Plus mobile messaging service (the “Service”) is operated by Personnel Plus, Inc.

• Consent. By opting in, you agree to receive recurring automated SMS/text messages from and on behalf of Personnel Plus at the mobile number you provide, even if that number is registered on a state or federal Do Not Call list. Service messages may include application updates, assignment and schedule information, timecard reminders, and account alerts. Promotional messages may include employment opportunities.
• Not required. Consent to receive messages is voluntary and is not a condition of employment with Personnel Plus or of any purchase.
• Frequency and cost. Message frequency varies. Message and data rates may apply. We do not charge for the Service, but you are responsible for any charges from your wireless provider.
• Opting out. Reply STOP to any message to cancel. You will receive one confirmation message, and no further messages will be sent unless you opt back in by replying START. If you are enrolled in more than one Personnel Plus messaging program, opt out of each one separately using its instructions.
• Help. Reply HELP for assistance, or contact your local office.
• Number changes. If your mobile number changes, update your profile promptly so that messages intended for you are not sent to someone else.
• Carriers. Wireless carriers are not liable for delayed or undelivered messages.
• Delivery. To the extent permitted by law, we are not liable for failed, delayed, or misdirected messages, errors in message content, or any action you take or do not take in reliance on a message.
• Data sharing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We may share mobile information with service providers that support the Service, such as our SMS platform provider, solely to deliver messages and provide related support. Text messaging opt-in data and consent will not be shared with any other third parties.
• Changes. We may modify or discontinue the Service at any time. To the extent permitted by law, your continued participation after a change takes effect means you accept it.

Our Privacy Policy explains how we collect and use your personal information.

# 15. Intellectual Property

The System and its content, software, text, graphics, logos, design, and overall look and feel are owned by Personnel Plus or its licensors and are protected by U.S. and international copyright, trademark, and other laws. “Personnel Plus” and related names and logos are trademarks of Personnel Plus, Inc. Other marks belong to their respective owners. You may not use our trademarks without our prior written permission.

If you send us suggestions or feedback about the System, we may use them without any obligation to you. Content on the System may contain errors or be out of date, and we may change or remove it at any time. To report content you believe infringes your copyright, contact us at [email protected].

# 16. Third-Party Sites and Services

The System may link to or integrate with websites and services operated by third parties, including Clients, job boards, and app stores. We do not control these third parties and are not responsible for their content, availability, security, or practices. A link does not mean we endorse the third party or its content. Your use of a third-party site or service is governed by that party’s own terms and policies.

# 17. Monitoring and Enforcement

We are not obligated to monitor the System. However, we may monitor, review, retain, and disclose information as necessary to:

• Comply with applicable law, regulation, legal process, or a government request.
• Operate the System and protect Personnel Plus, our users, and our Clients.
• Enforce these Terms.
• Carry out the other purposes described in our Privacy Policy.

We may remove, reject, or modify any content or information that we believe violates these Terms or is otherwise unacceptable.

# 18. Disclaimer of Warranties

THE SYSTEM IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, PERSONNEL PLUS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SYSTEM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY INFORMATION, JOB POSTING, OR RESULT OBTAINED THROUGH THE SYSTEM WILL BE ACCURATE OR RELIABLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.

# 19. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PERSONNEL PLUS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SYSTEM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SYSTEM OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100).

THIS SECTION DOES NOT LIMIT: (A) LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW; (B) WAGES OR OTHER AMOUNTS OWED TO YOU AS AN EMPLOYEE OF PERSONNEL PLUS; OR (C) THE OBLIGATIONS OF PERSONNEL PLUS OR A CLIENT UNDER A CLIENT AGREEMENT.

# 20. Indemnification

You agree to indemnify, defend, and hold harmless Personnel Plus and its officers, directors, employees, and agents from any third-party claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of:

• Your User Content.
• Your violation of these Terms.
• Your violation of any law or of the rights of another person.

This section does not require a Job Seeker to indemnify Personnel Plus for claims arising from work performed within the scope of employment with Personnel Plus. A Client’s indemnification obligations are governed by its Client Agreement.

# 21. Suspension and Termination

We may suspend or terminate your access to the System at any time if we reasonably believe you have violated these Terms, if required by law, or to protect the System or other users. You may stop using the System at any time and may request account deletion as described in our Privacy Policy. Ending your access to the System does not by itself end any employment relationship or Client Agreement. Sections 8, 15, 18, 19, 20, 22, and 24 survive termination.

# 22. Governing Law, Venue, and Informal Dispute Resolution

These Terms are governed by the laws of the State of Idaho, without regard to its conflict-of-laws rules. Any action arising out of or relating to these Terms or the System must be brought exclusively in the state courts located in Twin Falls County, Idaho, or in the United States District Court for the District of Idaho, and you consent to the personal jurisdiction of those courts. Either party may seek injunctive relief in any court of competent jurisdiction.

Before filing a claim, you and Personnel Plus agree to try to resolve any dispute informally. The party raising the dispute must send written notice describing the claim and the relief requested, either to Personnel Plus at the address in Section 25 or to you at the email address associated with your account. If the dispute is not resolved within 60 days after the notice is received, either party may proceed as described above. This informal resolution step does not apply to claims for injunctive relief, to claims within the jurisdiction of a small claims court, to employment-related claims, or to disputes governed by a Client Agreement.

# 23. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page and change the “Last updated” date. For material changes, we will give reasonable advance notice, such as by email, an in-app notice, or a notice on the System. Your continued use of the System after the changes take effect means you accept them. If you do not agree, stop using the System.

# 24. General Provisions

• Entire agreement. These Terms, the Privacy Policy, and, for Clients, the applicable Client Agreement are the entire agreement between you and Personnel Plus regarding the System.
• Severability. If any provision is found unenforceable, it will be enforced to the maximum extent permitted, and the remaining provisions remain in full effect.
• No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
• Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
• Force majeure. We are not liable for any delay or failure caused by events beyond our reasonable control.
• Headings. Section headings are for convenience only and do not affect interpretation.

# 25. Contact Us

Questions about these Terms can be directed to:

Personnel Plus, Inc.
111 Filer Ave
Twin Falls, Idaho 83301
Phone: 1 (877) 733-7300
Email: [email protected]

You can also reach your local office directly.